Confusion Causeway

I got a surprise message on my machine yesterday morning.

Here's some back story:

I was trying to get my red filters ordered by my driving specialist, but after months of being distracted by my new job training, we lost contact. Upon being recontacted this month, she referred me to a occupational therapist to order the filters. The occupational therapist seemed somewhat out of the loop, but said she'd take care of it. After not hearing from anyone in over a week, I was planning to call back the occupational therapist on Sept 29th. Instead, I got a message on my machine from Dr. DeCarlo.

She told me they have no red filters ordered! Now keep in mind, she has my chart and can see how insane it is there has been such little progression since my last visit with her in June! She said now that she's aware of what's going on, they have placed an order for some. Due to the confusion, I was asked to contact her directly concerning these matters. Another potential problem is they are having a hard time contacting the person helping me pay for things at vocational rehabilitation, as he's on extended sick leave. (I wondered why he never returned my email last week.) Dr. DeCarlo gave me her personal number if I had other questions. Of course, I did. I wanted a time frame. I was shocked I actually reached her on my first call attempt. That was a miracle all on its own. She explained that it would take one to three weeks for the red filter order to be filled. She ended up apologizing for the people I was trying to work with pointing me different directions. I told her it was not a big deal because a few extra months of waiting compared to 31 years of not driving was nothing. I was also told they plan to keep a pair in office so people don't have to wait on delivery to be filled. I thought that was a smart idea. I explained I'd be happy to pay for them if that meant things going faster. She said we'd wait and see how long it takes and maybe my vocational rehabilitation counselor will be back in office by then.

What a bunch of confusion over something that should have been simple. That is life. I accept it. (see photo above) I finally feel progress is happening again. Let's hope the filters come soon. They still have to cut them before I can test drive/spot with them. Then if all that goes well I can start trying to get my permit!